‘Leading enthusiasm is infinitely more productive than managing obidience’. Luciano Macagno: Managing Director – Latin America and Caribbean at Delta Air Lines. Executive with 18 years of success in commercial focues business units of top tier global companies. Profound experience in Consumer Goods and Service markets in highly complex organizations. Local and international experience leading multi-cultural teams across all levels of the organization. Experience markets: Argentina, Brasil and rest of South America. Member of YPO. Proud volunteer and Board Director of Junior Achievement Americas.